Faq

Shipping and delivery

We use the major Italian and worldwide freight forwarder.
Orders placed before 11.59 a.m. are shipped the same day, while orders sent later are dispatched on the next working day. Deliveries are made during normal working hours, Monday to Friday, excluding weekends and public holidays. Standard delivery: Italy 2-4 working days, abroad 3-5 working days. For further information, please consult our General Terms and Conditions of Sale.
All the orders are prepared and shipped from our warehouse in San Polo di Torrile (PR), Italy.
Delivery costs are established according to the table below. They are inclusive of VAT and all costs pertaining to your order shipment to the indicated address.
  • Italy € 6,50
  • France € 13,00
  • Spain € 13,00
  • United Kingdom € 13,00
  • The Netherlands € 13,00
  • Germany € 13,00
  • Austria € 13,00
  • Belgium € 13,00
  • Denmark € 13,00
  • Finland € 13,00
  • Greece € 13,00
  • Ireland € 13,00
  • Luxembourg € 13,00
  • Poland € 13,00
  • Portugal € 13,00
  • Czetch Republic € 13,00
  • Slovakia € 13,00
  • Slovenia € 13,00
  • Sweden € 13,00
  • Switzerland € 15,50
  • Hungary € 13,00
  • Croatia € 13,00
  • Estonia € 13,00
  • Latvia € 13,00
  • Norway € 15,50
If not otherwise indicated on our Website (e.g. special promotions during the year) delivery is free of charge for purchase amounts above 59.99 euros. Please consider that the minimum order value shall be calculated as the order value after deduction of any discount and after adding taxes and freight charges.
Yes. After entering the invoicing address during the checkout process, you may choose to enter a different delivery address.The delivery address must always be in the country of the Online Store from which the order is sent.
The delivery address must always be in the same country of the Online Store from which you send the order.
We do our best to process the orders within one working day; for this reason, after sending your order you may not change the delivery address. For further information, please contact us.